Payments & Delivery Policy
Payment is taken in full at the point of ordering.
Delivery must be to an address in the United Kingdom. Orders will be sent via courier (including Yodel, DHL, DPD, Parcelforce and APC) and will require a signature. All orders must be signed for by a person over 18 years of age. Deliveries will be made within 5 working days of an order being placed. Please see ‘Age Restriction’ section under Terms & Conditions for further information. Please make sure you keep the receipts which will accompany your order. We make every effort to keep our delivery charges as low as possible. Whenever applicable, the total cost and details of delivery charges will be explained in full at the basket page. Unfortunately, at this time we cannot offer a collection service.
We have introduced a delivery calculator at the basket page to work out available delivery options for your order based on location, size and value. Free delivery promotions apply to UK addressed orders only.
IMPORTANT: We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond our control (e.g. problems obtaining authorisation for your payment) and therefore they cannot be guaranteed. We will inform you if we become aware of an unexpected delay.
To check on the status of your order, visit the My Account section of the website.