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Breakages

We try our very best to ensure all orders are well packaged to avoid breaks during transit. From time to time however, breakages may occur; if your order is received in less than perfect condition, please take a photograph and email it to breakages@brewers-direct.co.uk within 24 hours of delivery, along with your order number (e.g. BD-1234). This will enable us to refund or replace the broken items straight away, and raise a claim with the relevant courier.